At 3k io, every piece of information you share with us is a responsibility we take seriously. This page explains — in plain language — what data you provide, why we need it, and where it goes. No hidden clauses, no complicated legal jargon.
This Privacy Policy applies to all services on the 3k io platform, including the website, mobile app, live chat, and email communications. By creating an account on 3k io, you consent to the collection and use of your data as described in this policy.
We believe privacy is a fundamental right. That's why 3k io collects only what is necessary and uses it exclusively for its stated purposes. This policy is developed in line with international data protection standards (based on GDPR principles).
For any questions or concerns, contact us at support@3kio.com — we'll get back to you within 24 hours.
3k io collects two types of information from you — what you provide directly, and what is generated automatically as you use the platform.
3k io collects each piece of data for a specific reason. No data is collected without a clear purpose.
3k io protects your data with multiple layers of security. Even if one layer is compromised, the others keep your information safe.
Data retention period: data for active accounts is retained indefinitely. Upon account closure, data is typically kept for up to 5 years as required by law, then securely deleted.
3k io uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help the platform recognize you.
You can block non-essential cookies at any time from your browser settings. Keep in mind that doing so may affect how certain features work.
You are in full control of your personal data on 3k io. You can exercise any of the rights below at any time.
You have the right to request details about what personal information we hold about you. Submit a request through Support and we'll respond within 30 days.
If any of your information is incorrect, you can request a correction. Updates can be made through Account Settings or by contacting Support.
If you close your account, you can request deletion of your data once all legal retention obligations have been met.
You can opt out of marketing messages or request that specific types of data processing be stopped.
You may request your data in a portable format. We will provide it as a CSV or JSON file.
If you have concerns about how your data is handled, you can file a complaint at support@3kio.com.
KYC (Know Your Customer) is a mandatory requirement under international financial regulations. On 3k io, KYC must be completed before your first withdrawal. It may seem like an extra step, but it's there to protect you.
3k io strictly enforces an 18+ policy. No one under the age of 18 may register or use this platform.
A note for parents — please keep parental controls enabled on your device and never share your 3k io login credentials with children.
3k io may update this Privacy Policy as needed — due to service improvements, legal changes, or the adoption of new technologies.
Sharing personal information on an online platform is a concern for many people — especially when sensitive details like a mobile banking number or national ID are involved. It's completely natural to wonder where that information goes, who can see it, and whether it's safe. At 3k io, we take these questions seriously, because trust is our most valuable asset.
When you make a deposit on 3k io using your bKash number, that number is sent directly to bKash's servers to process the transaction. 3k io only receives a transaction confirmation — not your full account details. This is called tokenization, a core security feature of modern payment systems. It means 3k io never holds your complete mobile banking information.
It's also worth understanding how your national ID is handled. KYC is required of all licensed financial service providers worldwide — from banks to betting sites — under anti-money laundering laws. At 3k io, KYC documents are stored in a separate, encrypted system accessible to only 2–3 senior-level staff. Even regular support agents cannot view this information.
No matter how robust 3k io's security measures are, your own habits matter just as much. Use a strong password — keep a unique password for 3k io that you don't use anywhere else. Avoid logging in on public WiFi, as these networks are not secure. Keep 2FA enabled on your account — it's free and adds a significant layer of protection.
3k io's privacy policy was built on international best practices — taking into account the EU's GDPR, the UK's Data Protection Act, and the requirements of international gaming licenses. We believe users in Bangladesh deserve world-class data protection.
3k io has never experienced a major data leak or security breach. That's because we built security into the core infrastructure from day one — not as an add-on feature. Should an incident ever occur, we will notify all members within 72 hours, both as a legal obligation and a matter of integrity.
These are the reasons your data is genuinely safe at 3k io.
All data between your device and 3k io's servers is encrypted with 256-bit SSL. Even if intercepted, it cannot be read.
3k io never sells your data to advertisers or data brokers. Your information is used solely to provide you with our services.
Access to sensitive data is restricted to designated personnel only. General support staff cannot view KYC documents.
Data is automatically deleted 5 years after account closure. No unnecessary data is retained.
Every three months, independent security experts scan the platform for vulnerabilities, and any issues found are resolved promptly.
In the event of a security incident, all members will be notified via SMS and email within 72 hours. No exceptions, no cover-ups.
3k io is committed to keeping your data safe. Register for free and enjoy a 100% bonus on your first deposit.
Just as we take your data privacy seriously, we're equally committed to your well-being as a player. Visit our Responsible Gaming page for self-limitation tools and support resources.